Healthcare Software Solutions
Build healthcare experiences
that drive growth & retention
Healthcare organizations need intelligent technology that does more than digitize existing processes.
We develop AI-powered healthcare solutions that enable providers accelerate decisions making, improve resource utilization, and create better experiences across the care journey.
We helps make that shift by connecting software engineering, data, AI, and healthcare expertise
to the outcomes that matter most.
The state of healthcare technology
70%
of AI pilots never scale past testing HIMSS
$60–110B
in investment opportunity for AI McKinsey
70%
of healthcare orgs are using or exploring Gen AI McKinsey
$10.17B
by 2030 projected size of AI in medicine market Precedence Research
Types of healthcare software solutions
Patient & member experience software
- Enable patients to book, reschedule, & cancel appointments online via patient portal.
- Enable secure communication that gives patients timely answers while reducing calls and follow-ups.
- Give patients up-to-date medication information to support adherence and reduce treatment confusion.
- Authorize providers to access patient history for better patient support and coordinated care.
Mobile healthcare solutions help patients stay connected to their healthcare even when they are not at a doctor’s office. They support patients in keeping up with their health and managing their care.
- Give patients an easy way to track health data over time
- Create more personalized experiences and opportunities for proactive care.
- Keep patients connected to care teams through convenient digital interactions.
- Improve responsiveness and strengthen the overall care experience.
- Help patients quickly find the right provider or facility based on specialty, location, and availability.
- Collect patient information and required forms before the visit to reduce wait times.
- Confirm coverage and eligibility upfront to reduce billing issues, claim delays, and unexpected costs.
- Guide patients through digital check-in and next steps to reduce queues and simplify visits.
- Enable virtual visits that offer care while reducing wait times, and unnecessary appointments.
- Connect providers with digital prescribing workflows to speed up medication orders and reduce manual errors.
- Support virtual visits with caregivers or interpreters to make consultations easier to manage.
- Streamline management workflows to simplify and support task involving telehealth operations.
Communication platforms that help healthcare organizations deliver timely, personalized outreach while reducing manual follow-up and missed appointments.
- Send reminders across preferred channels to reduce staff effort required for manual follow-up.
- Automate follow-ups for patients due for screenings, checkups, or follow-up care to improve adherence.
- Provide relevant health information to help patients understand treatment and follow care plans.
- Enable two-way digital communication to keep patients connected while reducing calls.
- Gather patient feedback digitally to measure satisfaction, identify service gaps, and improve the overall care experience.
- Analyze patient engagement patterns and group audiences to deliver more relevant communications and targeted outreach.
Interoperability & integration solutions
- Keep patient records aligned across connected systems to reduce duplicate or outdated information.
- Connect EHR data with third-party applications so clinicians can complete tasks without leaving their primary workflow.
- Keep medication and prescription information synchronized to support safer and more efficient care.
- Share relevant provider, facility, and organizational data across applications to improve coordination.
- Migrate critical healthcare information between systems with less manual intervention and delay.
- Connect older healthcare applications with newer platforms without replacing the entire technology stack.
- Integrate external applications and services to expand platform capabilities and improve workflows.
- Track data flows and system performance to identify integration failures before they disrupt operations.
- Facilitate reliable exchange of clinical and administrative information between healthcare systems.
- Enable modern, API-based access to healthcare data for connected applications and digital services.
- Map data between systems to improve consistency and reduce integration errors.
- Align integrations with established healthcare data standards to support scalable connectivity.
- Give authorized providers access to relevant patient information across organizations.
- Transfer clinical records securely to support faster and more informed care decisions.
- Share referral information and supporting records to reduce delays in care transitions.
- Restrict sensitive information based on user roles, permissions, and organizational policies.
- Manage multiple healthcare integrations from a centralized environment to reduce operational overhead.
- Convert data between different formats so systems can exchange information without extensive manual processing.
- Coordinate data and processes across connected applications to reduce handoff delays.
- Detect failed transactions and support automated recovery to keep critical data flows moving.
Healthcare data, analytics & AI platforms
- Connect data from EHRs, claims, labs, devices, and other systems into a unified data environment.
- Consolidate large healthcare datasets so organizations can analyze information faster and at scale.
- Identify incomplete, inconsistent, or duplicate data before it affects reporting or downstream workflows.
- Maintain consistent patient, provider, facility, and other core records across connected systems.
- Give teams real-time visibility into key clinical, staffing, and operational performance indicators.
- Identify revenue trends, reimbursement gaps, and cost drivers that affect financial performance.
- Show where staff, facilities, equipment, and other resources are being underused or overextended.
- Deliver organization-specific reports that keep stakeholders focused on measurable business and care goals.
- Use historical and real-time data to support more informed decisions about likely patient outcomes.
- Assist clinicians in analyzing medical images and identifying potential findings more efficiently.
- Automate repetitive administrative and operational tasks to reduce manual effort and processing time.
- Enable staff and patients for quicker access to information through natural-language interfaces and AI-powered support.
- Segment patients by risk level so care teams can prioritize those who need attention most.
- Monitor and support patients with ongoing conditions to improve adherence and reduce avoidable complications.
- Detect missed or overdue care interventions that can negatively affect patient outcomes.
- Group patients by clinical, demographic, or behavioral characteristics to support targeted programs.
Clinical & care delivery systems
- Maintain centralized patient data and medical histories so clinicians can access information faster.
- Standardize digital documentation to reduce paperwork, and keep clinical records complete and consistent.
- Enable providers to place orders and track results digitally to reduce processing delays and improve follow-up.
- Keep medication information organized and allow providers to send prescriptions electronically.
- Flag potential medication conflicts and allergies at the point of care to help clinicians prevent avoidable adverse events.
- Surface relevant clinical guidance within the workflow to support more consistent, informed treatment decisions.
- Assess patient-specific risk factors to help care teams identify high-risk patients and prioritize timely intervention.
- Monitor alerts and clinician override to reduce disruption and improve decision support.
- Give all authorized care teams a unified view of patient treatments, and next steps to improve continuity.
- Track referrals from initiation through completion to reduce delays, prevent lost referrals, and improve follow-through.
- Assign clinical and administrative tasks with clear ownership and escalation paths to keep care activities moving on time.
- Maintain clear visibility into care team roles and responsibilities to improve collaboration and ensure critical tasks reach the right people.
- Standardize clinical notes with templates and structured fields to reduce documentation time and improve record consistency.
- Digitize handoff processes to improve information continuity and reduce missed tasks during care transitions.
- Embed clinical protocols and checklists into workflows to reduce process variation and support safer care delivery.
- Automatically identify missing or inconsistent documentation to improve record quality and reduce compliance risks.
- Trigger timely alerts when patient data crosses thresholds so care teams can intervene as soon as possible.
- Turn ongoing health data into clear trends that help assess progress, and make more informed care decisions.
- Capture symptoms, treatment responses, and other patient-reported data between visits to give care teams a more complete view of patient health.
- Organize incoming patient data by urgency and risk so care teams can prioritize cases that need attention first.
Infrastructure & platform modernization
- Break modernization into manageable stages to reduce disruption and maintain business continuity.
- Restructure legacy code to improve scalability, maintainability, and application performance.
- Run legacy and modern environments together where needed to reduce operational risk during migration.
- Remove outdated technologies and inefficient code that increase maintenance costs and slow future development.
- Build cloud environments that can scale with changing patient demand, workloads, and organizational growth.
- Apply identity, access, and security controls to protect sensitive healthcare workloads and data.
- Track cloud consumption and identify opportunities to reduce unnecessary infrastructure spending.
- Establish performance benchmarks to measure improvements and identify bottlenecks.
- Detect, prioritize, and resolve technology incidents quickly to minimize service disruption.
- Keep systems updated with controlled patching and releases that reduce security and stability risks.
- Optimize infrastructure capacity to maintain reliable performance without unnecessary resource costs.
- Regularly identify improvements that increase platform efficiency, resilience, and scalability.
Custom vs platform-based vs off-the-shelf healthcare software solutions
| Custom | Platform-based | Off-the-Shelf | |
|---|---|---|---|
| Upfront cost | Lowest | Moderate | Highest |
| Time to deploy | Fastest | Moderate | Longest |
| Workflow fit | Adapt your process to the product | Configurable within limits | Built to your process |
| Integration ceiling | Limited to vendor-supported connections | Extendable via platform APIs | No architectural ceiling |
| Ongoing ownership | Vendor-managed | Shared | You own it |
| Vendor lock-in risk | High | Moderate | Low |
| Best suited for | Standard functions with no differentiation value | Common needs with organization-specific variations | Workflows that are core to how you compete or deliver care |
Healthcare organizations we work with
Healthcare providers & health systems
Providers need technology that improves care delivery without adding complexity or disrupting established workflows. We build healthcare software solutions that improve clinical operations, connect healthcare systems, and automate workflows to improve efficiency while supporting better care experiences.
Health plans & payers
Payers are expected to streamline claims operations, engage members, and increase administrative efficiency while controlling medical costs. Our payer software solutions can automate complex workflows, connect critical data, and help teams make faster more informed decisions.
Healthtech companies
Healthtech enterprises need products that can scale commercially while meeting security needs, interoperability, and regulatory expectations. Our product engineering development team builds and supports connected platforms, digital health applications, AI-enabled products, and data-intensive solutions.
Healthcare life sciences companies
Life sciences companies need technology that supports clinical development, R&D, patient engagement, and commercialization in highly regulated environments. Our product engineering teams build and support digital platforms, data and analytics solutions, AI-enabled products, and applications that strengthen research, operations, and patient outcomes.
Our regulatory expertise for healthcare software
| Framework | What it governs | Who it applies to |
|---|---|---|
| HIPAA Privacy Rule | Protected health information and privacy | Covered entities and business associates |
| HIPAA Security Rule | Electronic protected health information | Covered entities and business associates |
| HITECH Act | Health IT adoption, privacy, and security | Healthcare organizations and technology ecosystem |
| 21st Century Cures Act | Health innovation and information access | Healthcare organizations, developers, and other stakeholders |
| ONC HTI-1 | Health IT certification and interoperability | Certified health IT ecosystem |
| CMS requirements | Medicare and Medicaid programs | Participating providers and organizations |
| FDA regulations | Medical products and related technologies | Manufacturers and regulated organizations |
| FDA SaMD | Software as a medical device | Organizations developing qualifying medical software |
| GDPR | Personal data and privacy | Organizations processing EU personal data |
| EU MDR | Medical devices in the EU | Medical-device manufacturers and related organizations |
| EU AI Act | AI systems and associated risk obligations | Organizations developing or deploying covered AI systems in the EU |
| ISO/IEC 27001 | Information security management | Organizations establishing an ISMS |
| SOC 2 | Service-organization controls | Applicable technology and service organizations |
| HITRUST CSF | Security, privacy, and risk controls | Healthcare and other organizations |
| NIST Cybersecurity Framework | Cybersecurity risk management | Organizations across industries |
Security and compliance built into every solution
Healthcare standards & code systems we work with
| Standard | What it does | Where it is used |
|---|---|---|
| HL7® FHIR® R4/R5 | RESTful framework for exchanging healthcare data | APIs, apps, EHR integration, digital health |
| HL7® v2.x | Messaging standard for clinical and administrative data | Hospitals, labs, admissions, orders, results |
| HL7® C-CDA® | Structured clinical document exchange | Clinical summaries and health information exchange |
| DICOM | Standardizes medical imaging information | Radiology, imaging systems, medical devices |
| IHE profiles | Defines implementation patterns for interoperability | Cross-system clinical workflows |
| SNOMED CT® | Standardized clinical terminology | Diagnoses, findings, procedures, clinical concepts |
| LOINC® | Standardized codes for measurements and observations | Laboratory results and clinical observations |
| RxNorm | Standardized medication terminology | Medication records and prescribing |
| ICD-10-CM/PCS | Diagnosis and procedure classification | Coding, billing, reporting |
| CPT® | Codes professional medical services | Physician billing and reimbursement |
| HCPCS | Codes healthcare products and services | Medicare, Medicaid, and payer claims |
| NCPDP SCRIPT | Standardizes electronic prescriptions | Pharmacy and medication workflows |
| X12 EDI | Standardizes electronic business transactions | Claims, eligibility, payments, healthcare administration |
Why healthcare organizations choose 10Pearls
Healthcare domain depth
Create experiences that keep patients engaged and coming back. Our healthcare expertise helps turn technology into better experiences, stronger retention, and greater customer value.
Security & compliance leadership
Build trust that strengthens patient loyalty. We embed security and compliance from the start, helping organizations protect patient data, meet regulatory requirements, and deliver secure digital experience.
Interoperability engineering
Connect every touchpoint to create a more seamless experience. Integrated systems enable personalized customer experiences and deliver seamless interactions across every channel.
AI expertise built for healthcare
Turn AI potential into practical healthcare solutions. We combine healthcare expertise, responsible AI, and engineering to build solutions across clinical, patient, and operational workflows.
Global delivery flexibility
Scale healthcare technology teams as needs evolve. Our global delivery model helps healthcare organizations expand teams and accelerate delivery as priorities change.
How we engage with healthcare organizations
Build
New product development, custom platforms, and modernization of systems that can no longer keep up. Best when you have a defined problem and need engineering capacity to solve it.
Run
Managed and co-managed IT, platform operations, and ongoing support. Best when the systems exist and the constraint is capacity to operate them reliably.
Advise
AI strategy, technology assessment, and road mapping. Best when the direction is not yet settled and the cost of choosing wrong is high.
Ready to build your healthcare solution?
Our healthcare case studies
Case study - HEALTHCARE
Caregiver Support Platform
Empowering caregivers with an all-in-one support platform that streamlines access to key resources, allowing them to focus on delivering quality care.
Case study - healthcare
Automated Claims Management System
Building a claims matching system to overcome data complexity and variability leading to inaccuracies and mismatches in prior authorizations.
Case study - healthcare
Accelerating Care Delivery with Intelligent Automation
Driving patient engagement, data visibility, and operational efficiency with Salesforce-driven solutions.
Case study - healthcare
Modernizing Medical Device Tracking
Empowering field service teams with real-time, precise modeling and practical insights for optimal customer support and enhanced operational effectiveness.
Insights
Healthtech
AI-powered DevOps in healthcare
AI-powered DevOps in healthcare accelerates release cycles with smarter code review, self-healing test automation, and proactive monitoring, without risking compliance.
Healthtech
AI in Hospitals: Scaling Pilots to Production
Learn why most hospital AI pilots stall before production, which high-ROI use cases scale first, and how the Define, Integrate,...
Healthtech
Boost efficiency and outcomes with practical AI healthcare solutions
While bold ideas tend to dominate the conversation, real-world adoption remains relatively slow. This disconnect stems from an industry-wide focus...
Healthtech
Integrating innovative technologies to transform key prior authorization services
Discover how automated decision support is transforming the prior authorization process, and see how 10Pearls Health emerges as a strategic...
Healthtech
Using AI to solve challenges in healthcare payer operations
Generative AI has revolutionized financial management, bringing about a new standard for efficiency and precision. Processes like financial analysis and...
Healthtech
Revolutionizing payer engagement, enhancing member satisfaction, and improving health outcomes
Revolutionizing Payer Engagement, Enhancing Member Satisfaction, and Improving Health Outcomes.
Healthtech
Full clinical snapshot – unifying data for population health
In today's dynamic healthcare landscape, seamless access to comprehensive patient data stands as a cornerstone for informed decision-making and optimal...
Healthtech
Caregiver support services in US healthcare: Gaps and opportunities
Anyone caring for an older loved one with complex chronic conditions, disabilities, cognitive decline, or age-related frailties knows the practical,...
Healthtech
Enhance digital healthcare for all: The importance of intuitive design
It’s no secret that the patient healthcare journey is a daunting one- full of uncertainty, isolation, and anxiety.
Healthtech
How IoMT (the Internet of Medical Things) is disrupting healthcare
In this post, we’ll discuss how IoMT (Internet of Medical Things) is disrupting the health industry and what applications we...